20-10-2024 10:01 AM
22-10-2024 01:16 PM
@Shass28: I'm glad that you were able to find a solution to the issue after contacting our Support Team, and thank you for keeping us updated on your progress. Safe Mode disables third party applications, so it is possible that the restriction was stemming from the permissions or settings of a downloaded app. To prevent future occurrences, you may wish to try uninstalling any apps that you have added to the device since you first encountered the issue. I understand that this might not be ideal, but it will prevent you from having to restart in Safe Mode to resolve the issue in the future.
22-10-2024 01:31 PM
16-01-2025 11:48 PM
You can't delete the home screen because the problem is in the app that is on that screen, and it has no visible icon, so you need to find it manually by tapping with your finger, and eventually, when you hit it, it will open. Now remember where you tapped last time, now tap and hold, then delete that app from the home screen.