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Multiple issues with A71 - constantly freezing

(Topic created on: 08-09-2020 10:23 AM)
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I have this problem too

Oaky
First Poster
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Is anyone else having issues with the A71? Its constantly freezing. The camera regularly comes on but is just a black screen and is unusable, the Lime app also freezes and phone in general freezes often
1 REPLY 1
ChrisM
SuperStar
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Hi @Oaky 

 

Is the software on your phone up to date? Go to Settings > Software update > Download and install. Also, let's try a Soft Reset on the phone. This will end all processes and give the phone a fresh start. Press and hold the Volume Down and Power keys at the same time until the phone switches off and back on again.

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