Moisture Detected

[TwistedTed]

My A9 says it detects moisture but its not been near any liquid. I've been told it's a feature Samsung installs to scare you into buying a new device, is the correct? 

[rogersdave77]

No its not correct....have you tried a different charger cable?

[Mitzzz999]

No its not true. Sometimes that is a sign of dust and debris in the charging port.

[TwistedTed]

Yes

[TwistedTed]

So why have a notification saying there is moisture detected. This feature is not necessary and needs to be removed.

[Mitzzz999]

I can't go into the technical ins and outs but it's a indication that your charging port needs attention. It happens to some Samsung units but out of the millions of phones that get shipped... a small proportion have this issue. In some cases its a genuine fault, in some cases its a software or hardware glitch and in other cases it is poor ownership from the owner.

[TwistedTed]

So you are saying it's my fault.

[Mitzzz999]

That is a possibility. Or it can be a genuine fault... or water actually has got in. To get an accurate idea, book the phone into a authorised repair centre to be examined.

[TwistedTed]

There is nothing wrong with the phone apart from the moisture detected notification. I will not be buying another Samsung.