Mobile data drop A15

[Disapoint]

4g data drops even for a few seconds network dose not RETURN have had to set 3g to send this .Software fault from jan update ?

[arianwen27]

It might be your area. There's a certain spot near my uni that 4g is totally broken on. I have to swap to 3g each time or wait for 5g to connect

[Disapoint]

Dose anyone know if Samsung reads these comments

[Star_girl]

Hi.
If you want to be sure that they are reading, please leave feedback on the Support page.

[JAMES4578]

@Disapoint The community   is primarily a customer to customer  forum with input from Moderators/community Management (Samsung Staff) .   As mentioned you contact  Samsung directly via the Members App or  Samsung support here for product help.  https://www.samsung.com/uk/support/

[Disapoint]

Done all these things no joy all restart 4g till next time

[ChrisB_]

Hi there, @Disapoint. I'm sorry to see you're having issues with the mobile data on your phone. It'd be worth going through the tips provided in our online guide by clicking here.

Please could you try these steps and let us know how you get on? Thanks.