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Help

(Topic created on: 3 weeks ago)
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Ambz
First Poster
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Can someone please help me? I have a pair of galaxy buds plus, fully charged. But thry are not connecting with my Samgsing A34 phone, i have tried both manually and with the Samsung wearables app, they just arent connecting or appearing at all 
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4 REPLIES 4
Ambz
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Bluetooth is on. I've followed the help guide, restarted to the phone and earbuds. They just aren't working
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GoanGeek
Samsung Members Star ★
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Hi. Are the buds new?

We're they registered before?

Maybe different phone or different Samsung account etc. ?

If so you might have to do register and try again.

I don't really use buds so can't be of much help.
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Ambz
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They were connected to a previous phone with the same account and are a year or so old
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