Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc
And now, Samsung has expanded this list to China and India and guess what - no A8. WHY! If you can't handle simply creating a 1GB OS update file for one phone model, then exclude phones from the list that probably can't even run android 9 fine (J6+). This phone MUST get android 10, or we should all stop supporting this disastarous company. I had a choice between this phone, A7 2018 and A6, all with oreo as it was more than 2 months since the a8 came out and I picked the A8, what I thought was the best (definentally better than a6 and better than a7 in many areas). It was also the most expensive. And now we learn it isn't getting Android 10! This is a SCAM Samsung and you should be ashamed of yourselves and add the A8 to the Andorid 10 list NOW!!!
(While A6 and A7 gets 1android 10)
Hi,Can you create a petetion for the S8 to get Android 10?
I complained in the members app about this and I got a response that the A8 isn't getting android 10 because it launched with 7 instead of android 8 even though it's better than the A6 and the person even said it was more expensive and yet it won't get android 10.
Hi,this is what the representative told me.
We need people to keeping pushing Samsung by using Samsung members and complain about this.
Yes but that's for S8 we need to get for A8 as well as A8 they told me won't get it because of some update policy. Also S8 not on the list so I think the representative told you this just to stop anyone else complaining but it won't get it still
I've just mentioned a complaint by using samsung members app. Yes, maybe the only chance to have the update is by constantly reporting it to that samsung app😝..everyone!
Let's push Samsung to give Android 10 to S8 series,Note 8 and A8.
s8 isn't getting it as on the list. Everyone should contain to them to give A8 update through Samsung members - they might give it if they notice all the people annoyed at this stupid desicion. Samsung been doing this for years - A3 2016 gets no Oreo, J3 2016 does. J5 2017 gets pie, a5 2017 doesn't. This needs to stop and therefore the A8 should get android 10