Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc
I know, right! I got it on android 8 about a year ago as well and it is not right for phones with a quad core CPU at 1.4ghz like the j6+ to get it. To be honest, it would not be bad if they didn't give the update to the j4+ and j6+ -its surprising they even sold for 250+ euros with a 2016 low end CPU and specs and even received android 9.
This is ridiculous. I bought the phone in april 2019, it was still one of the few phones on display at the store, and it would already be no longer elegible for an update? This is a scam! Is there any petition I could sign? Because I saw it in the title, but don't see any.
Indeed...We spent so much money for a phone which mistaken released with android 7.. Galaxy a8 2018 must get android 10!!
Totally agree with you. It's unbelievable phones with the same specs, for example Galaxy A30, will get 2 mayor updates only because they come from factory with Android 9.
As A8+ owner I demand to Samsung to provide Android 10 update for the phone. Al I read Galaxy S8 and S8+ will get Android 10 update, so I don't see the reason for the same on A8 and A8+ phones
Yeah, I fully agree with you. Also the A30 has a slower processor then the a8 and a plastic build with not even any water resistance (a disgrace in 2019). Also, there was the report of the s8 getting android 10 and it would be unfair for a8 users to be left in the cold. I think the s8 may not get it though , it is not certain because 2 years ago a Samsung employee said the s6 would get android 8 but once again unfairly, it never did. Also, I just got an email from Samsung about upgrading to a new, disgraceful a series phone such as the inferior to a8 galaxy A50. To be honest, I think the only true a8 successor is s10e.
samsung please fix this problem
I hope that samsung will seriously consider our fair complaints and take action by releasing android 10 for galaxy a8 2018. Cause as we know..by the time this phone had android 7 out of the box other devices had already had android 8!!
And now it won't get android 10?? 😤
Nahh samsung we can live with another smartphone from another company..and that's a promise!
Wow. Just wow. Officially the J6 gets android 10 and the A8 doesn't. Neither does the S8. WHAT IS THIS!
(Shown on Sammobile website BTW)