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Original topic:

Galaxy A8 2018 MUST Get Android 10 - Petition

(Topic created on: 20/09/19 09:03)
Qwerty7
Voyager
Options
Galaxy A Series

Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc

200 REPLIES 200
Arman2505
Apprentice
Options
Galaxy A Series

OMG this is literally what I was thinking about. I have A8 too and this is very sad that a device of this quality won't get Android 10. I mean yeah technically 9 was second update but samsung launched this phone with 7 when android 8 was released and updated it immediately, so it's nothing. There's still a hope that they will roll out update because of how premium this phone is, I think if they roll out for s8, which will be its' third, they should update a8 too

Qwerty7
Voyager
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Galaxy A Series

The problem is they won't roll out for S8, and therefore not A8 going by the nonsensical Samsung philosophy as A8 was sort of 's8 lite'. I still don't get how they can update budget phones like the j4+ and other less premium midrange phones like A6, A7 2018 and A40 and below which are all worse than A8. Samsung should apopt an update policy like apple, who actually look at the device specs before updating. This is really stupid and they must update the a8- if this means they must update the note8 and S8, sure! What difference would that really make- and if needed they could skip some very low end devices which would likely run smoother on pie or even Oreo in the case of the j4+ and J6+ to make room for these ones we paid s lot of money for just 1 year ago! 

JAMES4578
Superuser I
Superuser I
Options
Galaxy A Series

The speculation is that the A8 will get Android 10 but not the S8 as that was released earlier, Samsung  provide 2 years of major updates for devices.  A list has circulated  on the internet, though it is not official and will need to await confirmation from Samsung.  https://9to5google.com/2019/09/20/samsung-android-10-update-list-not-official/

 

The consumer group Consumentenbond bid to  make  Samsung  provide at least 4 years of updates or 2 years since a model was last sold , however they lost  a court case in the Netherlands in 2018.  The  final decision concluded

"Future acts” can’t be quantified today, and as such “the court declared the Consumentenbond inadmissible for demanding updates in the future because this requirement would insufficiently take account of future developments”  However whilst it was not stipulated in ruling, Samsung now have a larger banner with links to their update policy.

 

https://www.slashgear.com/samsung-doesnt-have-to-update-old-phones-court-rules-31532458/

 

 

 

 

 

 

 

Qwerty7
Voyager
Options
Galaxy A Series

Unfortunately, the list mentions the a8/a9 star and star lite, which are two phones, also known as the a8 star(not a8) and A6+ Respectively in some countries. It has also been confirmed to be unnoficial but is likely what the real one would be. The a8 did launch with nougat however which going by Samsung's current policy which is clearly wrong, it hasalready received its 2 updates.

Matvey24
First Poster
Options
Galaxy A Series

Many people thinks, that A8 and A8+ should have Android 10 One UI 2.0!!!!! 

Irohen
First Poster
Options
Galaxy A Series

This is ridiculous. I bought the phone in april 2019, it was still one of the few phones on display at the store, and it would already be no longer elegible for an update? This is a scam! Is there any petition I could sign? Because I saw it in the title, but don't see any.

zakariaao
New Member
Options
Galaxy A Series

:serious-face-with-symbols-covering-mouth: same I also have the a8 2018 and before I had the j5 2017 and when I was scrolling down the list I was like I'm gonna go crazy if my old j5 was on the list (it died a horrible death) so yeah si wierd

Note10KillBixby
Explorer
Options
Galaxy A Series

Samsung does not care about you once the check has been cashed.

I have a Note 10+ and it still has Android 9.0, and Samsungs User One v.1

They can not be trusted. They are ***** like the rest of them

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M0stafa
Just Browsing
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Galaxy A Series

I get my phone withe 8 and now i dont get android 10😑😑

Qwerty7
Voyager
Options
Galaxy A Series

I know, right! I got it on android 8 about a year ago as well and it is not right for phones with a quad core CPU at 1.4ghz like the j6+ to get it. To be honest, it would not be bad if they didn't give the update to the j4+ and j6+ -its surprising they even sold for 250+ euros with a 2016 low end CPU and specs and even received android 9.

gonzalosegura
First Poster
Options
Galaxy A Series

Totally agree with you. It's unbelievable phones with the same specs,  for example Galaxy A30, will get 2 mayor updates only because they come from factory with Android 9.

 

As A8+ owner I demand to Samsung to provide Android 10 update for the phone. Al I read Galaxy S8 and S8+ will get Android 10 update, so I don't see the reason for the same on A8 and A8+ phones

Qwerty7
Voyager
Options
Galaxy A Series

Yeah, I fully agree with you. Also the A30 has a slower processor then the a8 and a plastic build with not even any water resistance (a disgrace in 2019). Also, there was the report of the s8 getting android 10 and it would be unfair for a8 users to be left in the cold. I think the s8 may not get it though , it is not certain because 2 years ago a Samsung employee said the s6 would get android 8 but once again unfairly, it never did. Also, I just got an email from Samsung about upgrading to a new, disgraceful a series phone such as the inferior to a8 galaxy A50. To be honest, I think the only true a8 successor is s10e.

Qwerty7
Voyager
Options
Galaxy A Series

s8 isn't getting it as on the list. Everyone should contain to them to give A8 update through Samsung members - they might give it if they notice all the people annoyed at this stupid desicion. Samsung been doing this for years - A3 2016 gets no Oreo, J3 2016 does. J5 2017 gets pie, a5 2017 doesn't. This needs to stop and therefore the A8 should get android 10

Mohammad556655
Apprentice
Options
Galaxy A Series

You know this is our mistake that we are always buying a samsung smartphone .

I searched and figured out that chinese smartphone like oneplus and xiaomi (not huawei) gives 3 years of os update and 5 years ui update on its flagships .

I WONT BUY SAMSUNG ANYMORE .

THIS COMPANY DOES NOT RESPECT ITS OWN CONSUMERS.

That is my message "do not buy samsung any more"

Gianfranco56
First Poster
Options
Galaxy A Series

Dear Sirs I bought an A8 2018 on February 2018 I mean recently. Now I learned that likely it doesn't will get Android 10. Honestly and frankly this is a shame. Dear Samsung at this point mah we saying that I purchased a *****? Surely in the future never and never I will buy any smartphone branded Samsung. I know you don't care? Surely in the world there will be a loss for you. I  / we hope you can re-considering this strange situation. Thanks


@Qwerty7 wrote:

Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc


 

VargiTom
First Poster
Options
Galaxy A Series

@Gianfranco56 wrote:

Dear Sirs I bought an A8 2018 on February 2018 I mean recently. Now I learned that likely it doesn't will get Android 10. Honestly and frankly this is a shame. Dear Samsung at this point mah we saying that I purchased a *****? Surely in the future never and never I will buy any smartphone branded Samsung. I know you don't care? Surely in the world there will be a loss for you. I  / we hope you can re-considering this strange situation. Thanks


If A8 2018 had received it,  it would not have been faster either so I don't understand why you're annoyed. You bought a great phone with a stable OS.

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HyperMerc
Apprentice
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Galaxy A Series

It's literally not about Phone being faster or a Stable OS. It's about paying a premium amount for the phone and getting software updates. Samsung is taking this lightly... And as an consumer, the only thing we can do is to never buy any Samsung phones in near future. #Boycott Samsung

 

It's shame that we're begging posting petitions to get Android 10 updates on A8+ which we were already entitled to get!

 

If speed was the issue OnePlus was better option than A8+ launched during the same time. We showed the loyalty and this is what we got in return.. Begging for Updates!! 

KevinGeejo
Observer
Options
Galaxy A Series

Yes, The authorities must take action and look into this. Since the whole Instagram dark rolled out today people without Android 10 have not been able to experience the full dark Instagram, whereas the other phones which were released a month or two later are enjoying the benefits of it.

Volcano_Swimmer
First Poster
Options
Galaxy A Series

A8 2018 works oj instagram dark

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Volcano_Swimmer
First Poster
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Galaxy A Series
Instagram dark works android 9
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