Galaxy a70 update

[Hal2]

So my phone just had a software update but now apparently the volume down and power key no longer take a screenshot when pressed at the same time, and I cant find anywhere on the phone of what I should press to take a screenshot now. Does anyone know? 

[BandOfBrothers]

Can you try a soft reboot by turning the phone Off and On @Hal2 

As a last resort back up and remove any relevant Sd card and factory reset.

A similar thread 》https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem. 

🌈 Stay Safe  🌈 

[Cassidy007]

You xan also use your palm

[strawberry cake]

hi @Hal2 

Settings > Accessibility > Advanced settings > configure the "Power and Volume down keys"

thanks ☺

[CHMultimedia · Accepted solution]

Other users have reported the same issue. It seems you have to press the Vol. Down+Power keys very quickly now for it to work.
https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem/td-p/1651461/page/2

[Hal2]

Thank you, I think I've sorted it now! 

[Hal2]

@Cassidy007 Thank you, I didnt actually know we could do this 

[giudobelien]

hey mijn buurman zijn gsm gaat niemeer van wege re probleem