Solved: Re: Galaxy a70 update

Hal2 · ‎12-05-2020

So my phone just had a software update but now apparently the volume down and power key no longer take a screenshot when pressed at the same time, and I cant find anywhere on the phone of what I should press to take a screenshot now. Does anyone know?

BandOfBrothers · ‎12-05-2020

Can you try a soft reboot by turning the phone Off and On @Hal2

As a last resort back up and remove any relevant Sd card and factory reset.

A similar thread 》https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem.

🌈 Stay Safe 🌈

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Cassidy007 · ‎12-05-2020

You xan also use your palm

Vous aimez la photographie ? Si OUI, cliquez ici : https://eu.community.samsung.com/t5/parlons-photographie/bd-p/photo-club-forum-fr
You like photography , if YES, Click here : https://eu.community.samsung.com/t5/photography-talk/bd-p/photo-club-forum-uk

strawberry cake · ‎12-05-2020

hi @Hal2

Settings > Accessibility > Advanced settings > configure the "Power and Volume down keys"

thanks ☺

(\_/)
(='.'=)
(")_(") strawberry cake so delicious

CHMultimedia · ‎12-05-2020

Other users have reported the same issue. It seems you have to press the Vol. Down+Power keys very quickly now for it to work.
https://eu.community.samsung.com/t5/Galaxy-A-Series/A70-Screenshot-problem/td-p/1651461/page/2

Hal2 · ‎13-05-2020

Thank you, I think I've sorted it now!

Hal2 · ‎13-05-2020

@Cassidy007 Thank you, I didnt actually know we could do this

giudobelien · ‎30-05-2020

hey mijn buurman zijn gsm gaat niemeer van wege re probleem