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Galaxy A52s 5G bluetooth broken after last update (security from 1st Jan 2025)

(Topic created on: 27-03-2025 07:13 PM)
1281 Views
DABer
Explorer
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As title says, the bluetooth connection to multiple devices is broken and cannot be established. It shows connecteded, but phone call audio is not going to car/headset. Also actively moving to bluetooth by selecting via button is not connecting anymore.
A528BXXSAGYA2

50 REPLIES 50
Members_fOolLCS
First Poster
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I have the same problem. I don't get calls from my car and watch although they are connected. I don't know what to do. I already tried deleting my phone from the paired devices and re-pair it and nothing changed.

patrickvandenbemt
Journeyman
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I experience exactly the same issue on my 52s 5G.

I have got phonak hearing aid, and am linked to my Android Auto / BlueTooth car Sync.

See the Phonak connected, but it always falls back at the phone audio, same for my car.

Only rebooting phone fixes the issue once, then comes back later during the day.

Very annoying must absolutely have something to do with a Samsung update, really the only time such negative experience with Samsung in many many years. 

I hope they submit an update asap, because I use the phone for business as well, and each time I get a phone call I am unsure how I can pick it up.

Members_7Nltye2
First Poster
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Having the same kind of problem here. 

Bluetooth headphones (Huawei or Bose) or car (VW) connected

Phonecall voice and microphone cannot go through the Bluetooth peripheral

Music works fine 

Restart resolve for the first call

mao73a
Student
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The same issue here. I can listen to the music on mu Bluetooth headphones.or toyota android auto but during the phone calls there is no sound. Pairing again doesn't help.

Samsung do something! We have paid for these phones! We didn't ask for the software update

Members_6CNJ0tO
First Poster
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Samsung are you serious? BT is broken for calls for many weeks now and no fix found?

dyudhanugraha
First Poster
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Same thing happened on my A52 5G. Bluetooth cannot work for calling on all bluetooth device after I upgrade to One UI 6.1 and security update 1 January 2025. Please Samsung fix this.

Tony1333
Student
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I have had exactly this issue since I installed the update on Febuary 5th 2025. The soft reboot works temporarily for a few hours but the issue always reappears. Another security update has been released today which I have just installed so hopefully this addresses the issue.

patrickvandenbemt
Journeyman
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I installed the Android update, bad news : the Bluetooth issue is not fixed on my device !!

SAMSUNG : PLEASE HELP US ON THIS !!!

DABer
Explorer
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same here, April update did nothing to restore bluetooth, same defective behaviour

KholaI
Moderator
Moderator
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Hey all. Could you please try a soft reset by holding the Power and Volume Down buttons for around 10 seconds, to see if this helps? It won't delete any personal data, so don't worry about losing anything. 

If the issue still persists, please send in an error report within 10 minutes of the issue occurring with the error log attached by heading into Samsung Members > Support > Send feedback. Once our engineers have had a look, our colleagues will be in touch.

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