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Galaxy A52s 5G bluetooth broken after last update (security from 1st Jan 2025)

(Topic created on: 08-03-2025 01:35 PM)
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DABer
Explorer
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As title says, the bluetooth connection to multiple devices is broken and cannot be established. It shows connecteded, but phone call audio is not going to car/headset. Also actively moving to bluetooth by selecting via button is not connecting anymore.
A528BXXSAGYA2

52 REPLIES 52
SPrunty
First Poster
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Hi, I'm just now reading through this thread, having found it because I'm experiencing the same issue with my Samsung a52s 5g. I am surprised the engineers can't just test this themselves. Many of the commenters have said that a soft reset only helps temporarily - this has been echoed by many people who have posted on the thread. 

Where are error logs accessed? 

DABer
Explorer
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Thanks Kholal, I already reportdes the issue via the Samsung Menbers app 4 weeks ago, nothing happend except for a kind reply that Samsung will get back at some point in time...
and as stated also by me before: a soft reset doesn't help...

Vlad_vlad
First Poster
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I confirm  that sw reset helps  only  for few hours, maybe  1 day. After that the problem  returns. 

DABer
Explorer
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Antoher week has passed since I uploaded the error log again, still status: forwarded to expert department.

Tony1333
Student
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I've upgrade to an A56 which has resolved the issue 😆

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Members_P7YOrXv
First Poster
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I think the most recent update might have fixed the issue: Security Patch April 1st 2025. Before updating, I wiped the cache partition. After the update, all bluetooth connections had to be reistablished by pairing. So Samsung appartenly reinitializes the connection in a correct way. Hopefully it keeps working...

patrickvandenbemt
Journeyman
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"I wiped the cache partition", what and how did you manage ?
so far the latest update did not solve the issue at my end.

I have already submitted a ticket using the Samsung Members app but re-submitted 2 times because answer did not satisfy me

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SRSousa
Journeyman
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The Bluetooth issue  has not been resolved in the last update: Security Patch April 1st 2025

DABer
Explorer
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I confirm, not fixed with April Patch

SRSousa
Journeyman
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Any solution?