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Galaxy A52s 5G bluetooth broken after last update (security from 1st Jan 2025)

(Topic created on: 08-03-2025 01:35 PM)
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DABer
Explorer
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As title says, the bluetooth connection to multiple devices is broken and cannot be established. It shows connecteded, but phone call audio is not going to car/headset. Also actively moving to bluetooth by selecting via button is not connecting anymore.
A528BXXSAGYA2

67 REPLIES 67
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no solution yet... 🤔😡

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Hazle
Explorer
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Unfortunately it worked only for 4 days and after this period the same problem came back.

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Vinch100
First Poster
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Same issue for weeks, on my VW car, Poly BT700, shokz headset, and noname tws earbuds.

It's been there for weeks, and if I understand that a commercial company might take advantage of forcing its users to acquire a new device (which I will have to do soon because of that issue), loosing trust doesn't seem to be the best way in the long term

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I have just been in contact with Samsung Belgium support via phone, wanted to talk to them directly.
It is a known issue, and seems to be relatively complicated. No solution in sight for the moment, could not let me know days, weeks, ....

Expressed my dissatisfaction, but hey the phone operator is not the programmer, so I didn't shoot the messenger.

I raise a repair service request via the members app, and they will return feedback whenever the solution is on its way.

Fingers crossed, and remain impatient.

Hazle
Explorer
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Thanks for your update! If Samsung can not find a solution in 4 months' time, I wonder if they really are bothered to find a solution.  Sorry to say but I am not optimistic that they resolve the problem in the next weeks. 

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nenadbulatovic
Apprentice
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Hazle
Explorer
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Just did what you suggested and let's see what happens.  Did the reset before and it worked for a couple of hours but afyer a while the same problem again. Now i also wiped the cache and maybe this will help. Let's see.

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Members_DuD0hmw
First Poster
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I have the same issue for the last couple of months. Rebooting and soft resetting helps for a couple of hours, but then the issue comes back. I consider getting a Google Pixel instead of a Samsung 

DABer
Explorer
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any improvement or is the issue still there?

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Hazle
Explorer
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nothing as far as I know. I followed all the suggestions but unfortunately without positive result. Think the time is come to switch to an other brand / operating system. I can't recieve or make a call in my car and this is not good for my business. 

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