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Galaxy A51 no wifi calling function

(Topic created on: 21-09-2020 06:44 PM)
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EllenCrae7
Journeyman
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Hi, I bought an A51 and description of the phone clesrly says wifi calling. My netwirk Vidafone supports wifi calling on this Samsung model but the function does not exist in settings. Anyone encountered this problem before,  are Samsung lying in their adverts/ descrition of the phone?
16 REPLIES 16
EllenCrae7
Journeyman
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Ok, thank you.
ynneL
Troubleshooter
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The A51 does indeed support wifi calling if you can't see the option to turn it on then it's more of the network restriction then a phone issue. are you on a pay monthly plan or a pay as you go plan?
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EllenCrae7
Journeyman
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on a pay monthly plan
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ynneL
Troubleshooter
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You're probably best off ringing your network as it sounds like WiFi calling isn't active on your account or they're restricting the service for some reason
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EllenCrae7
Journeyman
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Will do, thank you
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ecosse01
Voyager
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Open the Phone app, go to Settings, it should offer the following screen. I'm on Vodafone UK. WIFI calling works on my A51 5G.
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Maanasa
First Poster
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I'm also facing the same problem with A51. The wifi calling option is not present on all the Samsung phone present in my house. What can be done?

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