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Galaxy A34 5G keeps disconnecting from wifi after waking

(Topic created on: 20-11-2023 12:27 PM)
1435 Views
kettle789
Explorer
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I use my A34 almost exclusively at home because I'm housebound with illness, and connect to the internet via wifi. The phone is great except for one big problem: about half the time after I wake the phone, it will disconnect from the wifi and start using mobile data instead. I have to keep turning off wifi and switching it on again to make it reconnect.

I have tried multiple solutions. I've reset my router. I've made my phone forget the wifi network and reconnect to it. I've selected static IP. None of this works. It's very frustrating and I'm thinking of returning it unless I can solve this problem. Any help would be appreciated.

Tags (3)
74 REPLIES 74
adamski09
Apprentice
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Hopefully....surely an update to fix if lots of people are having the same issue
jusme
Navigator
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Hope so, did inform tech that other people having same problem.
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jusme
Navigator
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Just got back to me asking me to connect to a different router wait for WiFi to disconnect and send another error report. Have informed them previously that problem occurs on multiple routers ..
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HanVee
First Poster
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Same issue, just got new phone, Galaxy A34 5G. Keeps disconnecting from wifi. Still have my A32 and it's wifi is solid as a rock. This quite annoying.

Switching wifi off and on again connects back at full strength. But couple of minutes later it switches to mobile data again. 

kettle789
Explorer
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Jusme, I take it they've not fixed the issue for you?

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jusme
Navigator
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To be honest it's not happened since last error report I sent them, how has your phone been?
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teacherontheloose
First Poster
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Also happening to me. Exasperating. 3 times in the lsst ten mins I've been researching the issue!
Tractor777
Pioneer
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I have just got an A34 5G and am having a similar problem with WiFi disconnecting. I have set the MAC to phone and set a static IP address also. I think swithing off all the "intelligent WiFi" settings has helped a bit (switch to mobile data - off, switch to better wifi networks - off). The Wifi reception does seem weak on this phone compared to my other devices and old phones

kettle789
Explorer
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I've boxed it and will be selling it unless Samsung release an update to fix the problem. I already have a replacement Motorola which works perfectly and never drops wifi.

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jusme
Navigator
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I'm hoping that android 14 update will solve our problems