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Original topic:

Galaxy a22 phone has suddenly no sound

(Topic created on: 30-12-2021 11:42 AM)
Members_y6ZDXTM
First Poster
Options
Galaxy A Series

My phone has recently lost sound for ringtone, media etc. All the settings are correct. Does anyone have any ideas as to why. I have been advised to go reset back to factory settings but reluctant as not sure what I will lose. Thanks

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3 REPLIES 3
xSteveuk
Maestro
Options
Galaxy A Series
Hi,
When on the samsung members page
Click on the get help button
And run a diagnostic test speaker

Also go settings
Sounds and Vibration
Volume
And check volume levels
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BandOfBrothers
Samsung Maker ★★
Options
Galaxy A Series

Can you please do a soft reboot by turning your phone Off and then back On @Members_y6ZDXTM 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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Members_48VwITO
First Poster
Options
Galaxy A Series

Same cxxx here , that makes two of us.

I tried everything under the sun and the issue ks still not fixed.we need a new patch -software update- i believe to avoid a hard reset as annoingly the dont let you reinstall the software if it has failed to install properly

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