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Flash of camera doesnt work properly

(Topic created on: 02-12-2022 04:15 PM)
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UsefullSpoon
Student
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Any app with camera doesn't support flash. My flash makes the picture darker. Here's an example of my hand with flash

 

(Taken on A12) 

20221202_165835.jpg

  

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Solution
AndrewL
Moderator
Moderator
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@UsefullSpoon: Do you have a case or cover on the phone that might be obstructing the rear camera module? Is the issue persistent across all camera modes, and have you tried disabling the flash to see if this makes a difference? In the meantime, please head to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data, then restart your Galaxy A12 to see if this helps.

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4 REPLIES 4
keith30
Maestro
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It's pitched black, wouldn't think you've taken one.
Solution
AndrewL
Moderator
Moderator
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@UsefullSpoon: Do you have a case or cover on the phone that might be obstructing the rear camera module? Is the issue persistent across all camera modes, and have you tried disabling the flash to see if this makes a difference? In the meantime, please head to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data, then restart your Galaxy A12 to see if this helps.

UsefullSpoon
Student
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I know right? There's nothing there! 

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UsefullSpoon
Student
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Hi,

No case is blocking my camera or flash. Runned diagnostics with *#0*# and every camera works. Restarting my phone seemed to have worked.. For now... 

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