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Fingerprint Sensor Erratic

(Topic created on: 27-09-2022 07:42 PM)
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gwinegarden
Apprentice
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I often have a problem with the sensor not recognizing one of more of my fingerprints.  

I have re-registered them several times.

What is weird is that if I go into settings and test my fingerprints it recognizes them instantly.

This is very strange.

#A52 all updates done

5 REPLIES 5
IndiW
Hotshot
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I get sooooo frustrated with the same,
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BandOfBrothers
Samsung Members Star ★★
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I have the same with my right thumb print, even though I've registered it twice.

I think it maybe my fingerprint itself.

My left thumb print is fine.

If I breathe or wet my right thumb then it works everytime @gwinegarden 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Midge123
Voyager
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Hi there have you a screen protector on it as they can be a problem I have the s20 ultra and put new protector on and my finger print would not work the best screen protector I have on mine comes from Argos and its £20 for it thanks
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gwinegarden
Apprentice
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No screen protector.  And that would not explain why they are fine when I test them in Settings.

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Midge123
Voyager
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My son has that problem with his finger print as he is a labourer to 2 brickes and finger print worn down
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