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Finger print sensor not working

(Topic created on: 4 weeks ago)
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ElinaVin
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Hi, my Samsung A16 has fingerprint sensor on On/Off button. Its 3-4 months old and shows before-dying signs. 

As long as it was once in 1-2 weeks and after cleanings and restarts for hours it started to work. Now it came back after 2-3 days and still doesn't work.

I know I have warranty, but what will I do for week or two without phone?

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Tourbillon De La Vie
Samsung Members Star ★★
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Did you try diagnostics via Samsung members app
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ElinaVin
First Poster
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Yes I Did. I tried safe mode too. Diagnostic says it doesnt work.

But just after diagnostic after some restarts it works for a while.

I am tired of restartinggs and now it doesnt work for a week now

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