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Original topic:

Fingerprint recognition stopped working.

(Topic created on: 28-03-2021 06:00 PM)
883 Views
deadlocked
Student
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Anyone else had this? Literally overnight the fingerprint unlock on my phone has stopped working. Restarted no joy, can't delete fingerprint and start again.

Really annoying.
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4 REPLIES 4
xSteveuk
Mastermind
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Have you tried clicking at the bottom of the page get help and click on interactive fingerprint and see if that helps
deadlocked
Student
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All it keeps saying is Fingerprint sensor is not responding. Try again later.
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PaulMrT
Pathfinder
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Do you have screen protector in place ? If so remove and see if responds.
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deadlocked
Student
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No screen protector. Mine is a sensor on back of phone. Found an article online which says this is a known issue which Samsung are aware of. Think I'll be seeing if I can get a replacement.
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