Continuing and growing issue; Galaxy A12 Microphone Issues

[nwgeorgia1]

I am opening up this new message just to revive an existing message that is errantly marked as "Solved", even though the solution that is referenced clearly states that it is not solved. This problem centers around one of the two microphones within the Galaxy A12, mic 1 to be specific, that is no longer working. A growing number of people are saying the same thing has happened with them, which gives indication that something along the lines of a firmware upgrade or something of that nature is creating a problem. 

This is a link to the existing still-ongoing discussion concerning this problem, but which is errant... 

[m0j0m]

Same problem for me. Very annoying. They really need to fix this asap. 

[jam32]

I'm having the same problem. Was OK but now mic 1 not working so nobody can hear me on calls. Any ideas anybody. I've tried all their suggestions

[Capsaicin_Reaper]

Do you use bluetooth or wired connection?

[jam32]

Got Bluetooth on

[Jfceklosky]

I also just fixed an A12 (mic on lower side of the phone not working)  with the replacement board from this Ebay vendor

https://www.ebay.com/itm/334915950320

The case ia a little tricky to get off, but this fixed the issue.

[A12 lawsuit]

I think its time for raising numbers for a lawsuit. Samsung doesent want to adress this problem. 

[Ltiya75]

Same problem.  Tech report told me either repair or get an A15.  I am thinking I will continue using speaker and/or Bluetooth until my old, old phone battery fails then I will be going back to Motorola.

[GIMickey]

I manage the phones at my workplace. We signed 90 new contracts with 3 Ireland in 2022 and we got 90 free A12 headsets for those staff. Today 57 of those devices came back with the Mic not working. Highly likely it is a software update that broke these microphones.

I've factory reset the phone the run *#0283# and checked the loopback on RCV_1stMic and on all 57 mobile phones i have the same issue. If Samsung wants to contact me privately please do and ill supply the 57 IMEI's and even give the phones back for repair. It is such a same that these phones are breaking. First started for me around July 2023

[Capsaicin_Reaper]

Neither. I have always only used neither one the entire time I've had it. But have had it bluetoothed to my car stereo just for calls though.

[Selbee]

I have the same problem too. And the problem is in the hardware! I guess a trip to the repair shop is in order!