26-08-2021 02:46 PM
26-08-2021 02:56 PM
Hello, press and hold the icon of the app Phone / iboton / Storage-Clear cache and data.
"The quieter you become-the more you are able to hear..."
26-08-2021 03:00 PM - last edited 26-08-2021 03:01 PM
If this didn't work for you, take a look at this thread, it covers the same topic.
https://eu.community.samsung.com/t5/galaxy-a-series/incoming-or-outgoing-calls/m-p/3328436
"The quieter you become-the more you are able to hear..."
26-08-2021 05:17 PM
@ellie68: To troubleshoot the issue please restart the device, then open the Phone app > Tap the 3 dots in the top right > Settings > Supplementary Services > Call Barring > Voice Call, and make sure that all options here are toggled off, especially 'All Incoming Calls' and 'All Outgoing Calls'. Tap the back button > Call Forwarding > Voice Call, and make sure that all the options here are toggled off. Now, head to Settings > Connections > Flight Mode, and toggle this off if it is enabled, then head to Settings > Notifications > Do Not Disturb, and disable this option if applicable.
If the issue persists, please remove your SIM, give the gold contacts a rub, and put it back to see if this helps. If the issue is only affecting certain contacts, please open the Contacts app, select an affected contact, tap the 3 dots in the top right, and select Unblock Contact. I also recommend reaching out to your network provider to see if there are any restrictions on your account, or to the service in your current area.