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Cannot Receive messages on A80

(Topic created on: 22-04-2021 11:58 AM)
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Halkopus
Apprentice
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Over the last couple of days, I have been unable to receive any text messages on my phone. I having been trying to solve the issue. Any help would be appreciated. 
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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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Can you send text messages OK.

Is this normal texts or Multimedia messages  ?

Is it certain people texts you can't receive  ? If so Check you haven't inadvertently added the person to your blocking feature and ask the other person to Check theirs.

It could be a network issue @Halkopus 

Check in with your providers customer services.

Check any available mast Checker for your network to see if it's a mast issue.

Also try a soft reboot by turning your phone Off and On.

A good process of elimination to help rule out the phone or sim card is to try your sim card in another phone.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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George1988
Voyager
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Are you using a third party app?
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Halkopus
Apprentice
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No, thanks for the reply. The problem seems to have solved itself as all my messages came through a couple of hours ago.
Halkopus
Apprentice
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Thanks for your help
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George1988
Voyager
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Fair enough
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