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Original topic:

Can't connect to Internet except through wifi

(Topic created on: 21-07-2021 09:53 PM)
Muchly74
Apprentice
Options
Galaxy A Series
Hi since I connected to WiFi on holiday I can't get back on to use Internet except via WiFi. Any ideas what has happened? Very possible that I have done something silly!!  Thanks!
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1 Solution


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Solution
LiquidSnake
Troubleshooter
Options
Galaxy A Series
No problem! If my tip helped, please click the three dots and select accept solution. Thanks! 😀

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8 REPLIES 8
LiquidSnake
Troubleshooter
Options
Galaxy A Series
Try clearing the phone system cache 😁
Muchly74
Apprentice
Options
Galaxy A Series
Eh thanks.. buy how do I do that?? Sorry I'm a not good at technology- at all! 🤣
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LiquidSnake
Troubleshooter
Options
Galaxy A Series
Just search how to clear phone system cache for (device name). 😎
HampshireVampire
First Poster
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Galaxy A Series
Similar Internet problems, tried allowing all the app lots of permissions, nothing, tried reset buttons, nothing, tried clearing cache and memory, nothing, I just know if I go to the O2 shop, no-one will have a clue and say it's a Samsung problem. Technology is great until it doesn't work and the know one has a clue. People will give you little pointers, but noone really has a clue. Accept your fate. Best thing is when you get a new phone, do nothing.
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papashaun
Helping Hand
Options
Galaxy A Series
Maybe check in your settings that you have Mobile Data turned on
Muchly74
Apprentice
Options
Galaxy A Series
Thank you!
Solution
LiquidSnake
Troubleshooter
Options
Galaxy A Series
No problem! If my tip helped, please click the three dots and select accept solution. Thanks! 😀

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Kimmy2
Explorer
Options
Galaxy A Series
If your mobile data is on try resetting your network settings. You will need to put WiFi password back into your phone.