Can't connect to Internet except through wifi

[Muchly74]

Hi since I connected to WiFi on holiday I can't get back on to use Internet except via WiFi. Any ideas what has happened? Very possible that I have done something silly!!  Thanks!

[LiquidSnake]

Try clearing the phone system cache 😁

[Muchly74]

Eh thanks.. buy how do I do that?? Sorry I'm a not good at technology- at all! 🤣

[LiquidSnake]

Just search how to clear phone system cache for (device name). 😎

[HampshireVampire]

Similar Internet problems, tried allowing all the app lots of permissions, nothing, tried reset buttons, nothing, tried clearing cache and memory, nothing, I just know if I go to the O2 shop, no-one will have a clue and say it's a Samsung problem. Technology is great until it doesn't work and the know one has a clue. People will give you little pointers, but noone really has a clue. Accept your fate. Best thing is when you get a new phone, do nothing.

[papashaun]

Maybe check in your settings that you have Mobile Data turned on

[Muchly74]

Thank you!

[LiquidSnake · Accepted solution]

No problem! If my tip helped, please click the three dots and select accept solution. Thanks! 😀

[Kimmy2]

If your mobile data is on try resetting your network settings. You will need to put WiFi password back into your phone.