Bluetooth headset won't answer calls since recent software updates

[TomJines]

Anyone else having issues with bluetooth headsets being unablunable to answer, hear or make phone calls from ?

In the past month all my bluetooth headphones will not work with my galaxy A52S mobile phone. I've uninstall the headphones, repaired, updated headset software all without success.

If I'm listening to media and receive a phone call I can't hear it in the headphones, the phone call stays with the phone.

 The headsets all work for calls with iphone OI and an old android phone with a version of android OI of 3, but not mine which is 6.1, android version 14.

Anyone know of any updates to correct this issue?

[stephane_b]

Hello

Same problem here with an A52 since UI6 / Android 14 update

• the audio (music and so on) is OK between the phone and various assets (head set, car ...)
• I can remote the phone from the car to pick-up / hang off a call
• but ... the call's sound / mic is only on the phone and not on the head set nor the car
• if I click on the "bluetooth" icon displayed on the phone during the call (either with the head set or the car), the icon turn to green (so active) and immediatly turn back to gray (inactive)

so, I've tried this https://eu.community.samsung.com/t5/galaxy-a-series/bluetooth-no-sound-after-upgrade-to-one-ui-6-and...  = switch to developper mode, and then change the AVRCP version to 1.3 

but ... it works only for a few hours / a few days, after a random time, I have to restart / reboot the phone

any help will be appreciated

[Glen4]

Yes, and Android Auto. Any Bluetooth connected audio output regardless of headphone manufacturer does not receive the audio. I can select between any attached headphone and even my watch to direct the call to, but it never changes anything.  Calls cannot be picked up by my car either.

[4lc4tr4y]

Same here with a52s, galaxy buds 3, galaxy buds 3 pro, galaxy watch 4. When in a call, I can select the connected Bluetooth devices but it will always switch back immediately. I was able to make calls with the headphones and the smart watch, neither works anymore. Restarting the phone sometimes helps for maybe one call at best.