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Biometric Authentication Issues on Galaxy A06 with Banking Apps (JazzCash, Easypaisa, etc.)

(Topic created on: 18-01-2025 06:06 AM)
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fawadahmad
First Poster
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The Samsung Galaxy A06 users in Pakistan have reported issues with biometric authentication when using financial applications such as Jazz Cash, Easypaisa, and various banking apps. These problems often manifest as errors or failures during fingerprint verification within these apps.

41 REPLIES 41
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @fawadahmad and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members.

I'm sorry to hear that the users in Pakistan are experiencing these issues.

I'm sure those affected are sending feedback via the Samsung Members App to Samsung directly for analysis.

It maybe beneficial to also submit your post in that regions section of the Samsung Community Forum Section for a more appropriate detailed response. 

Taje care 😎

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Taqi1
Apprentice
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Is this problem will be solved ?

Taqi1
Apprentice
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And how much time does it take , also if it'll not solved then it is a deal breaker for me. So Samsung should notice this 

AntS
Moderator
Moderator
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Hi @Taqi1  (and @fawadahmad , and any others from Pakistan out there experiencing this),

 

Like BandOfBrothers said, it's best to raise awareness of this (and to check out) the Samsung Pakistan Community here: https://r2.community.samsung.com/t5/Pakistan/ct-p/pk?profile.language=en&page=1&tab=recent_topics .

 

But it's interesting to hear news from other places, so thanks for sharing with us on here too! 

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sutlan ahmed
Apprentice
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i also phase this issue last 10 days but ---------

how resolve this matter send me configuration and procesur

The Samsung Galaxy A06 users in Pakistan have reported issues with biometric authentication when using financial applications such as Jazz Cash, Easypaisa, and various banking apps. These problems often manifest as errors or failures during fingerprint verification within these apps.

iqbal1313
Explorer
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I am facing the same issue. This issue appointed me huge. Now I will never trust on Samsung. I am going to sell my phone set.

Sab482
Apprentice
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Same here

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Sab482
Apprentice
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I agreed with you 

Sab482
Apprentice
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Same conditions here.

Its a huge bug of samsung