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When the backcamrra is used a crackling sound plays and zooms in & out Help pls?

(Topic created on: 18-01-2025 09:33 PM)
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fa1thfu1
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Whenever the back camera is in use a lous crackling sound comes from the phone nearly vibrating and making it zoom in and out till you either zoom in or out yourself ?

Anyhelp I've tried soft restarting and updating but nothings is working

1 Solution


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Solution
GusB
Samsung Members Star ★
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A "tick" noise when switching phone camera lenses is usually completely normal and is caused by the mechanical movement of the lens itself, particularly the mechanism responsible for optical image stabilization (OIS) adjusting as the phone switches between different lenses; it's essentially the lens physically moving to position itself for the new focal length. 

Key points about this noise:

Not a defect:

Most modern smartphones with multiple lenses have this feature, and the clicking sound is considered a normal part of the camera operation. 

What's happening:

When you switch lenses, the camera mechanism needs to physically move the lens unit to activate the correct one, creating a slight clicking or ticking sound. 

OIS involvement:

The OIS system within the lens also contributes to this noise, as it adjusts its position to maintain image stability when switching lenses. (Google AI)
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **

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18 REPLIES 18
lminvti
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Hi @fa1thfu1 and warm welcome 👋

Have you tried go to settings > sounds and vibration > system sound > disable touch interactions. And see if that helps?
fa1thfu1
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Yes there already off x I've tried turning video stabilisation off and clearing the cache but it doesn't seem to work , from the way it's only doing it until the focus is changed I'm guessing it's an ois issue ?? Any recommendations? Xx
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lminvti
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Then yes, The lens is moving around. It's the optical image stabilization, who makes the sound, I've noticed from other members who are using A series they get more noise in camera while zooming etc compared to S series while I can hear some clicking noise really silent one on my s24 ultra while while switching lenses but it's barely noticeable unless I put my ear to it or get closer to camera.
fa1thfu1
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Is there anyway I can remove or fix this ? As the sound is an insanely unpleasant crackling and it's zooming in and out xx
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fa1thfu1
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It doesn't really sound like a vibration at all more like , yk when a wire is exposed and crackles? Similar to that xx
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lminvti
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Is it happens only when you put your phone on silent or vibration mode as well?
fa1thfu1
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Yes x
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lminvti
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Try go to camera settings and reset camera settings, also which model of A series you are using?
fa1thfu1
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( 5g)
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