A53 Won't charge or turn on

[Sean183]

Hi wondering if anyone could help me, I have a galaxy a53 which originally started rebooting itself stuck in a loop and would work every now a then until it rebooted again, but now it won't turn on or even charge, i have checked charging port hole all seems clean and fine, got a new cable and plug still nothing, i've tried hard resets by holding power and volume button still get nothing at all....any help would be greatly appreciated....only had the phone 7 months beforei started getting these problems and samsung would not look at it due to a very slight chip on edge of the screen.

[BandOfBrothers]

Hi @Sean183 

You could look at > https://www.hardreset.info/devices/samsung/samsung-galaxy-a53-5g/ however one of the options in the link has the capability of deleting your saved data.

If there is a chip on the display then Samsung wouldn't carry out a warranty repair until the phone itself was brought upto warranty standard hence they'd levy a charge for the screen repair before being able to look at the issue you've raised with the phone I'm afraid.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Nick58328]

We're you able to get this resolved?

[Sean183]

No still not resolved unfortunately

[nehemiahwhipple]

im having the same problems but i my screen is mint 

[Ems04]

I have the same issue... it's a motherboard problem 

[AndreaM87]

Happend to my daughter phone and 2 phone shops can't fix it

[Kitti52]

I have the same issue and this is my secoñd phone! It doesnt take but 6 months or less for ít to happen! I knew i didn't get my phone wet and now its clear it is the phone not me saying its wet every time i try to charge it , now i cant  get it to charge at all!!!