A53 unresponsive screen and cog symbol

[CorinaMc22]

My A53 screen started intermittently being responsive, then completely stopped being responsive. I cracked the screen about 5 months ago and although it worked perfectly fine still, I thought the unresponsive screen issue may have been related to the cracked screen. I got the screen repaired and it was working perfectly for three days then is now completely unresponsive again. I also have a strange cog icon that has a T through it with two dots (see below). I got the same icon appear the last time when it was unresponsive and I cannot find what that icon means? Anyone else had this issue or know what that cog means?

[Blessed4life]

Hi, that cog appears when the phone has been restarted.
Near the bottom of the screen, it says to swipe to unlock.

[CorinaMc22]

Thanks. That makes sense as I did manage to do a restart using the side buttons to see if that fixed the issue. Unfortunately, it had no effect as the screen is completely unresponsive so I can't swipe to unlock. Not sure what to do next?

[Blessed4life]

You're welcome, I think you need to book an appointment with a Samsung experience store & let them look at it again.
I was going to say do a factory reset, but I was thinking it might still be unresponsive in letting you set up your device & that would cause a whole lot of different issues.
Sorry I couldn't help.

[fixed]

Leave let the battery go dead then once it's turned it self off that should doitok

[fixed]

Really charge on Roberts you fathers brother or bobs your uncle

[fixed]

That's telling you settings are having problem and7 the phone is working on it if you can get to settings you should check all

[CorinaMc22]

I will book an appointment. Thanks again.

[bigBear90]

What was the out come as I'm having the same issue TIA