sally54
Student
03-02-2022 08:45 PM
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I got Samsung Galaxy A52s 5g Software information (One UI 3.1) Android version 11 is coming on my phone updated available version (one UI 4) (android 12) I try to install reach 25% stops a message said: Failed to update firmware visit Samsung service center. Why I get this message. Thanks for your help
3 REPLIES 3
xSteveuk
Mastermind
03-02-2022 08:58 PM - last edited 03-02-2022 08:58 PM
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Hi,
Was you updating using Mobile Data
Wi-Fi always best for update
Was you updating using Mobile Data
Wi-Fi always best for update
RuthlessAfro24
Voyager
03-02-2022 09:31 PM
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Try updating via smart switch on the PC or mac if it continues
Atesz4
First Poster
11-04-2022 05:56 AM
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Hi Sally,
I have the exact same issue. Update stops at 25%, then errors out. Tried clearing the cache without luck. Have you been able to fix this?
