I have had to go out and buy a new phone as my A52 5g has developed a bit of a fault.
Last night it suddenly decided to restart itself. But when it restarted itself it got to the black screen with Samsung galaxy on then shut off again this continued for a good 2 hours before it had seemingly corrected itself and restarted successfully. I then noticed WiFi was not on,I live in an area of poor signal so rely on WiFi connectivity. I turned it on and the whole 'bootloop' scenario started again. I have tried the usual getting it to start in safe mode or the hard reset and nothing is working.
The last update I did was about a week ago and nothing significant happened before it restarted for the first time.
Can anybody hazard a guess as to what is going on? Is this a software/hardware issue?
Thank you in advance for any advice given.
Can you take the phone to a Samsung Service Centre or Samsung Experience Store or arrange to send the phone to Samsung to have it assessed @Mhall2 as this could possibly be your next step.
If a factory reset hasn't resolved the issue.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.