What are you looking for?

Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Galaxy A71 keeps self-restarting multiple times and turning aeroplane mode on by itself

(Topic created on: 29-09-2023 03:04 AM)
First Poster

My phone keeps restarting multiple times by itself, sometimes not even allowing me to unlock my phone. Usually, after restarting 3 or 4 times in succession, it turns on aeroplane mode by itself. When I turn it off without using my phone, it usually turns off in a minute or two. If I use data straight after turning plane mode off, it will restart immediately. Also, I decided to turn aeroplane mode off while watching a video on instagram, and my phone froze but the video's audio was stuck in a loop, like 'ah-ah-ah-ah-ah', pretty fast.

I don't know if this has anything to do with, but my data usage is currently at 13.6GB. My WiFi does this weird thing where it kicks my phone off, so I sometimes use my mobile data without noticing.

Another thing, I did not download any apps or anything. I'm just at a loss as to what it could be, because it was very sudden.

Samsung Members Star ★★

Hi @Cezi11 

I can appreciate how this must be frustrating for you. 

May I suggest the following troubleshooting steps. 

If I can be of any further help then please don't hesitate. Take care.  😎 

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "