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A52 5G screen flickering

(Topic created on: 31-07-2021 03:47 PM)
106861 Views
techjaxxuk
Explorer
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Hi,

Every now and then my screen keeps flickering weird colours (as if you've broken a TV screen with those colourful lines etc, see attached image from Google)

My screen isn't broken or anything and has been in good condition.

image


81 REPLIES 81
Members_FOGF953
Student
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Hi,

I've been experiencing the same issue with my A52s. The bottom half of the screen was flickering in a manner quite similar to what the picture in the original post shows. This flickering seemed to coincide with situations, when the signal was low (edge). I did not realize it as I live in a big city which is covered well by LTE/5G, but the symptoms started when I was travelling to other areas with low signal. I noticed it especially when using Google Maps for navigation in my car.
Now my service story:
I bought the phone in December 21, brought it to customer service with the issue in, I believe, Jan '22. The customer service in a Samsung brand store tried to convince me that the issue was my fault and that I had broken the screen. Upon my remark that the screen is obviously not broken as there are absolutely no signs of it on the glass (the phone was almost brand new back then) they claimed that nonetheless they won't cover it and that I might have broken the screen in an "invisible way". After my loud protest in the middle of the brand store towards the store manager I was directed to another service. There, the phone was accepted for repair without further discussions. I received it back after some days with the information that the screen had been replaced.
For some months it seemed that the issue had been solved by that, but last month, when I was again in an area with low signal, the flickering re-appeared, however, as it seems, not as frequently. Bottom line: the issue has NOT BEEN SOLVED. I'm tired of it and probably won't go to the service again, as the phone works all right in my area, but I'm disappointed by Samsung. I switched back to Samsung from another phone brand, because I wanted a reliable device. I did not get it and the issue has not been addressed by the company, judging by the previous posts.

Mehrdad F
Apprentice
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I have the same problem with this model. Its flickering when I have bad reception(mobile coverage), starts flickering. Asked the repair center to collect at fix it they found nothing. Its a shame guys samsung quality dropped badly. Today I bought another M33 front camera is failing. I don't know what happens to the quality quality Samsung. The bad part is no one fro. Customer service is answering 

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Mehrdad F
Apprentice
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Where did you send it? Did you booked for a repair?

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shinystuff
Student
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Has this ever been fixed mine started about a month ago.
It seems to start when the battery gets under half. I can't wake it up unless I put it on charge to make it wake but sometimes I have to plug the charger in and out. It bings to say charging but nothing on screen. Once it woken up the screen does the random coloured static. John Lewis said do a factory reset and that made things worse because trying to start it up again with a glitching screen is impossible. So now back on my old phone.
myphoneisbroken
Student
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Bro I got my 5G A52 3 months ago, this very bug keeps happening when I put more than one finger on my screen
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myphoneisbroken
Student
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Oh, now that I see it, thats alo a patern in my phone, also when I do gently tap it it goes haywire
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myphoneisbroken
Student
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So guys after some reddit searching, if you have taken it into the bathroom to listen to music or Smth then the ribbon has broken
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Mehrdad F
Apprentice
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It's a real unfortunate, samsung quality dropped dramatically. I have still the problem in my A 52 s , I bought a m31 for my wife then the camera stopped working.  I will never buy Samsung again, and customer service is bad. However they know A 52 S is faulty in network causing flickering screen they say they can't do any thing about it

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Mehrdad F
Apprentice
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It's a real unfortunate, samsung quality dropped dramatically. I have still the problem in my A 52 s , I bought a m31 for my wife then the camera stopped working.  I will never buy Samsung again, and customer service is bad. However they know A 52 S is faulty in network causing flickering screen they say they can't do nothing. 

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myphoneisbroken
Student
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***** looks like I'm getting 1 trillion cameras on my next phone lol
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