13-04-2021 06:19 PM
Hi all,
I have recently bought a Galaxy A52 5G Smartphone and have been told by people that they cannot hear me very well especially while on a video call (Zoom, Whatsapp, etc). My voice sounds muffled, underwatter, like in a barrell and crackly, interrupted...
Anyone has experience the same, and if the a hardware software solution?
12-05-2021 08:35 PM
First i thought it is hardware..but after reset sound back to normal..then you instal all apps and 1 moment hello troubles..i did reset twice..then start think when i got this sound issue..for me it came with latest wearable app update..samsung need to do homework on software and check why back ground apps more then 1gb of ram and 5+ notifications make this phone act as women on that womens days
12-05-2021 08:39 PM
Lets think together..if you have replaced few phones already then allphones is broken by default lol that not really possible i hope..this software.. there is other question - do samsung care about this issue, my opinion no, after 2 weeks talk with support..
18-05-2021 12:51 AM
I have the same problem with A52 and it's HORRIBLE
I've bought this phone for my wife and every time we have a video call I can't hear my children's voice, It seems to me like a software issue specifically with noise cancellation that it filters out a specific voice frequencies and it very noticeable with children's voice?
Anyway, The whole experience with this phone has been horrible.
18-05-2021 08:40 AM
Well good ppl..for a last 3 days this issue disappear from my phone..now i track every thing i update or remove from my phone lol.. first was samsung wearable update( i still think it started after i update before this last update i got) then gmail widget stop working and i removed it.. now for a 3 days i can enjoy my phone again..it is a 100% software issue, just need find which app causes this sound troubles for your phones..
That is my thoughts..
18-05-2021 08:46 AM
Yes this happened for me time to time..but i use earbuds mostly to talk, for free hands, when using earbuds all works fine.. just hope samsung will fix this software issue.. this is how to release new phones and ppl working from home, who knows who wrote software for our a52 hahah
19-05-2021 01:01 PM
+1 guy having exactly the same the issue: https://eu.community.samsung.com/t5/galaxy-a-series/a52-5g-microphone-issues-when-talking-from-afar/...
Can't unfortunately be in the position to refrain from joining the public outcry on this.
19-05-2021 01:25 PM
Oh & ah lol samsung.. old times was better support and better products?! Now we get broken phone out of box haha.. what next samsung will sell bricks in box haha with print of phone
19-05-2021 01:29 PM
Just wondering what do i need to post to get samsung attention on this issue..and somebody from samsung moderators replay to us.. support is useless..even manager cant do his work..SAMSUNG RETURN THIS LAZY *** BACK TO OFFICES TO DO FKN WORK WE PAID YOU FOR..
19-05-2021 08:13 PM
19-05-2021 08:17 PM