24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
04-12-2020 01:41 PM
got a new A51 last week, and got these BT issues also. Tried removing the case as you said and the music played perfectly, however as soon as I put the phone back into the case, the BT issues came back. Thanks for the heads up, I'm going to pursue Samnsung now for a refund.
27-12-2020 08:08 AM
22-01-2021 04:34 AM
Is anyone still having bluetooth problems with their A51?
or is there a fix?
23-01-2021 09:48 PM
I got my A51 a few days ago and have been having BT problems (I use Powerbeats Pro). Have also found that removing the case is the only way to fix the problem 😔 wish I had found this forum before I purchased it!
24-01-2021 11:14 AM
Hi all. Same probleme here with my New Samsung A51 with Airpods 1, i have bluetooth lag on YouTube and Spotify with my Airpods 1. I have tried to modify Codec in developpers option and Avrcp version but nothing change. I am on the 01/10/2020 security update and i have the baseband version A515FXXU4CTJ1. Can you help me please ?
02-03-2021 05:25 PM - last edited 02-03-2021 05:28 PM
Hi
Same issues for me, buyed the A51 two weeks ago under android 11 A515FXXU4DUB2
One option is to reset the connections parameters then go to battery optimization and set your music application and Bluetooth to non optimized
This seems to work at 95% still have some cut off but nothing compared to previous situation
Good luck
02-03-2021 05:32 PM - last edited 02-03-2021 05:33 PM
I have also set on the option separate sound application and add samsung music with Bluetooth device
Dont know if it helps
03-03-2021 10:10 PM
Yo bluetooth really not working
08-03-2021 03:05 PM
Do you use a phone cover?
08-03-2021 08:37 PM
Yes i use spiegen cover
Since my last post i have removed Bluetooth from the list of non optimized applications and seems to work anyway
So the first thing to do is to reset the connexions parameters reboot the phone and pair again
In dev options i use AVRCP 1.6 and codec SBC