Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

A51 Bluetooth issues

(Topic created on: 24/01/20 22:39)
YousefOmar
Apprentice
Options
Galaxy A Series

Hello,

I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.

 

** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.

 

** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days. 

 

** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs. 

 

Thanks,

Yosuef

405 REPLIES 405
lhugo
Apprentice
Options
Galaxy A Series
The update is installed (sweden) and no more stuttering so far. If it happens again I'll come back here. I hope everything is solved soon for the rest of you. So long!
Ageofaqua
Apprentice
Options
Galaxy A Series

Is that Update for the Uk, or do you know the uk update time please? :thinking-face:

Adriano51
Apprentice
Options
Galaxy A Series

Eagerly awaiting it to drop in the uk please.  

0 Likes
Reply
Johannes4
First Poster
Options
Galaxy A Series

I also had the update (in the netherlands) the Bluetooth is working as it should.

0 Likes
Reply
beta1b
Explorer
Options
Galaxy A Series

Cannot believe it. Also available in Slovenia.

 

I waited one month with downgraded firmware. I will wait a little longer to get feedback from you guys.

 

 

0 Likes
Reply
jason20
Apprentice
Options
Galaxy A Series

i was having same problem when i did update. bluetooth cutting out/stuttering. found solution today i just turn wifi off while i'm using bluetooth and that solves the problem, no  cutting out or stutter at all.

0 Likes
Reply
Regigeegee
Observer
Options
Galaxy A Series

i have the same problem!!

How can u install new update??

Mine says its up to date, but your update is different than mine

0 Likes
Reply
beta1b
Explorer
Options
Galaxy A Series
@Anonymous User 20

That is not a solution.
0 Likes
Reply
beta1b
Explorer
Options
Galaxy A Series

Any Feedback on new update: PDA A515FXXU2ATB1 and CSC A515FOXM2ATB2

 

Bluetooth Audio is working? Any other problems or fixes?


Waiting for your feedback. I downgraded to first ASKJ firmware and disabled updates. So I need your feedback.

0 Likes
Reply
gAlaxyMan1
First Poster
Options
Galaxy A Series
latest update with february security fixes also bluetooth issue.it is avaliable in eu also now
0 Likes
Reply