24-01-2020 09:39 PM - last edited 14-02-2020 01:18 PM
Hello,
I've always enjoyed my Samsung smart phones, but not my new A51. I have a serious problem with bluetooth. Bluetooth connection keeps disconnecting and/or stuttering. I have a feeling its software is buggy. Has anyone faced this issue and if yes, do you know of a solution? I have updated the software to the latest version.
** Further updates (4-Feb-2020): today while playing an audio book on my bluetooth headset (Samsugn Level U), voice disappeared and I could only hear noise; I had to restart the phone to resolve the issue (back to Windows 98 theme); I hope Samsung can resolve this asap. It is a serious issue.
** Update (10-Feb-2020): i have just installed the update A515FXXU2ATA8/A515FOJM2ATB1/A515FXXU2ATA8 size: 351.39 MB (dated: Feb 1, 2020). will start testing and provide updates in a few days.
** Update (14-Feb-2020): after a few days of testing, I can confirm the Bluetooth issues no longer exist. I have been playing Bluetooth audio and no disconnections or stuttering occurs.
Thanks,
Yosuef
02-03-2020 02:13 PM
Hi. How do I wipe off the cache?
02-03-2020 02:22 PM
02-03-2020 07:04 PM
03-03-2020 10:56 AM
03-03-2020 12:00 PM
does it make a difference what Bluetooth version of the device you are using?
eg. the two Bluetooth fm transmitters (version 4.2) i have used in my car with my a51, result with cutting out, would a 5.0 version bluetooth fm transmitter fix the issue?
04-03-2020 09:24 AM - last edited 04-03-2020 09:24 AM
same.... 😞
04-03-2020 09:26 AM
well thats incredibly annoying... im on android 10 too. whats this new update everyone is getting to fix it?
04-03-2020 10:48 AM
I tried. But it doesn't help😂
06-03-2020 05:52 PM
Finally I got the february update, and no stuttering bluetooth connection anymore (at least until now )
06-03-2020 05:57 PM