No TL&DR, i litereally cannot make a call from the outside (nor from a shop), bacause the volume is so low i cannot hear anything(!!!). It's fairly okey from a quite room.
I tried my best, looking it up on forums, etc but still no luck. I cannot believe that i just bought a useless thrash, so please give me some useful advice or more like a solution.
Thanks in advance.
Are you raising the call volume while within a call ? Just checking.
If so and no case or screen protector is perhaps hindering the volume then I'd suggest to visit a Samsung Experience Store or Samsung Service Centre for them to have hands On with the phone @brendokl
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
I'm having same problem I cannot hear anything and no we are not that stupid this phone is junk I've had for 2 months ...I used to sell cell phones so no its internal issue do not buy the A50 I repeat do not buy the A50
I've had this problem now since I updated my software. It's really quiet on a call, but is fine if using ear plugs. I can't see any settings that may change this. Call volume is at max. I have to put people on speaker to hear them on a call.
There is a video showing how to replace speaker on YouTube that's how common this problem is