Please may I request assistance. When opening a web link sent to me via WhatsApp, my Samsung indicated that there are certain apps that are opening my Samsung internet in the background. I then inadvertently deselected WhatsApp from the list. As a result I am now unable to open links sent to me via WhatsApp. I have spent the last two hours on Google and YouTube going through my phone settings trying to find the same screen that allows me to grant access to WhatsApp to open my Samsung internet but have failed to find that. please note this is not background data but it is another setting on the Samsung phone that prompts you to select and deselect apps from running or accessing the internet in the background. Please please please please assist
Thank u so much for responding. So far the weekend has been busy. Will be happier tho if I can undo what I did by deselecting WhatsApp as an app allowed to access my Samsung internet.
No this does not happen with any other apps. this was also the first time that I had experienced a pop-up notifying me apps are using Samsung internet in the background.
I can also confirmed that the apps notifications are enabled.
I also managed to get to check if there are any default supplied and there were none to clear.
I successfully completed your instruction, data and cache cleared. I wish I backed up my WhatsApp before doing so because I lost all my information 😔. Anyhow, it still does not open the internet automatically from a link. It was a string that appeared from my phone that promoted a list of apps to be deselected as having permission to run internet in background. I'm convinced it's a Samsung phone setting as opposed to a setting on WhatsApp itself.
I successfully managed to do a screen recording but how do I send it to you? I attempted to do so on this platform but it says theformat is not supported?