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a50 after update fingerprint sensor calibration needed

(Topic created on: 26-08-2020 08:20 PM)
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essir
Student
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a50 after update fingerprint sensor calibration needed

6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Are your  fingerprints not being recognised @essir  ?

 

If so consider a soft reboot and if that does not help check in Biometrics and Security to check your scanned prints.

 

If necessary delete and reset them back up.

 

A Samsung Experience Store  / Samsung Service Centre can help.

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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essir
Student
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have tried all that still nothing i keep getting the same error "fingerprint sensor calibration needed" it happened after updated to android 10

DannyT
Moderator
Moderator
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Have you tried removing/adding the fingerprint whilst your phone is in Safe Mode?

 

You can get into Safe Mode follow these steps.


Welcome to the Community!

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Boenkman
First Poster
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I HAVE! But it's still showing calibration message

Screenshot_20201026-173048_Settings.jpg

angieb666
First Poster
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Did you manage to get it sorted? If so how please
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Anonymous User
Not applicable
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Yes how? Do tell.
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