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Samsung Xpress-M2870FD

(Topic created on: 10-09-2019 03:15 PM)
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Colhis
Student
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Hello folks,

I need you help on  Samsung Xpress-M2870FD (S/N: CNB3L6T4ZV) printer combine. when i finnish scanning and press Send to save file error pops up says: error occurred in ocr software.

I have installed WIN_EDC and WIN_OCR progs with printer and scanner drivers. Its printing fine.

 

I have windows 10 x64.

 

Thanks in advanced.

 

 

Samsung-SL-M2870FD-1662812254.jpg 

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Solution
AndrewL
Moderator
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@Colhis: Please can you follow the link below and install the Basic Drivers. Also, under the 'Software' drop down, download 'Samsung Scan OCR program' to see if this resolves your query.

EDIT: Windows 10 x64 link added below.

https://support.hp.com/gb-en/drivers/selfservice/samsung-xpress-sl-m2870-laser-multifunction-printer...

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AndrewL
Moderator
Moderator
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@Colhis: Please can you follow the link below and install the Basic Drivers. Also, under the 'Software' drop down, download 'Samsung Scan OCR program' to see if this resolves your query.

EDIT: Windows 10 x64 link added below.

https://support.hp.com/gb-en/drivers/selfservice/samsung-xpress-sl-m2870-laser-multifunction-printer...

Colhis
Student
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Hello friend,

I download that files from a link which you provide me. installed them and it works now.

 

will i need other files from there? there were a lot files in the link. is that enough?

 

Thanks.

 

 

 

 

Samsung.PNG

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ChrisM
SuperStar
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It should be fine from there, @Colhis. Let us know if you have any further issues.

bziava
First Poster
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hello, have samsung m2870fd have problems with scanning software (Samsung Easy Document Creator_V2.02.59) sometimes software have this error and all time need reinstall software please help to fix this, but now have this error reinstall app but problmes not fix

Capture.PNG

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