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Original topic:

Samsung Printer Xpress M2070 FW - "wait image" problem

(Topic created on: 27-09-2021 06:55 PM)
jatzemann
First Poster
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Computers & IT

hi there,

a "printer board" isn´t listed, so i´ll gonna post my issue here.

i have the above mentioned printer. since some weeks it mostly says "wait image" when i turn it on. then nothing is possible: i can´t neiter print or scan, nor can i select other options.

the only solution may be to pull off the electricity connector ... in some cases it will print one order or perhaps two. but mostly it will remain saying "wait image".

could that deal with the fact that i updated to macos big sur ? i suppose not cause it worked the first weeks after having updated.

asking the www i´ve read that "wait image" means to update the firmware. but i did that - if i haven´t failed there.

i suppose that´s a tecnical error from the device. what would you recommend me??

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AndrewL
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Computers & IT

@jatzemannSamsung no longer manufactures or provides support for printers, and subsequently all Samsung printer related support is handled directly by HP. Please visit the official HP website for further assistance and questions on your printer, including drivers, downloads and other related support.

Official HP® Support

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