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Original topic:

Samsung Printer M2070 Series - not working under Windows 11?

(Topic created on: 03-12-2021 09:55 AM)
Enquirer
First Poster
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Computers & IT

Hi, I just upgraded my PC to Windows 11 and realised there were some issues while using Samsung Printer Experience on my Samsung M2070 Series printer. I am managing to print but cannot scan documents via this application (the printer is not detected). It used to work a couple of days ago under Windows 10, and I used the cable to connect the printer/scanner to the PC as I do now.

I suspect this might be linked to drivers not being compatible under Windows 11?

Please let me know how I can make it work again (reverting to Windows 10 is not an option).

Thank you

  

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2 REPLIES 2
xSteveuk
Maestro
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Computers & IT
Hi,
If can't update the driver
Try going pc settings
Troubleshooting
Compatibility
And see if printer and
Scanner work
Ilya Solovyev
First Poster
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Computers & IT

Troubleshooting printer helped me, thanks. Now my scanner works fine in NAPS2 with Windows 11.