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Samsung Printer M2070 Series - not working under Windows 11?

(Topic created on: 29-08-2022 08:28 AM)
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Enquirer
First Poster
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Hi, I just upgraded my PC to Windows 11 and realised there were some issues while using Samsung Printer Experience on my Samsung M2070 Series printer. I am managing to print but cannot scan documents via this application (the printer is not detected). It used to work a couple of days ago under Windows 10, and I used the cable to connect the printer/scanner to the PC as I do now.

I suspect this might be linked to drivers not being compatible under Windows 11?

Please let me know how I can make it work again (reverting to Windows 10 is not an option).

Thank you

  

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5 REPLIES 5
xSteveuk
Mastermind
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Hi,
If can't update the driver
Try going pc settings
Troubleshooting
Compatibility
And see if printer and
Scanner work
Ilya Solovyev
First Poster
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Troubleshooting printer helped me, thanks. Now my scanner works fine in NAPS2 with Windows 11.

Costel Sava
First Poster
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Hello.

 

For me it is not working.

I did the troubleshooting part, reinstalled it but still does not print anything from the W11.

I show error Kernel PnP.

Any ideea?

Thanks in advance for your help.

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Costel Sava
First Poster
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managed to make it work.

Downloaded the new driver from Samsung and now it works fine.

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Enquirer
First Poster
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I managed to make it work only 2 months ago since my original post. Not sure how exactly but I did a fresh installation and downloaded some of the drivers on the website. Now the printer and scanner both work. Maybe a dedicated Samsung professional could help us out and give us a status update on Windows 11 and this printer?

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