Samsung Galaxy Book 2 recovery software/image

[addy512]

Hi Guys,

I hope everyone is well!

I recently purchased a Galaxy Book 2 (NP750XED-KB2UK) and installed a 512GB SSD from the 256GB SSD that it came with.

Since my purchase of the laptop, the fingerprint reader does not work (Windows Hello option is not there) so I factory reset the machine, that didn't work so I did a clean install of Windows 11.

Is there a way of obtaining the recovery image/software? I've tried to download the Samsung recovery app from the MS store but it comes up with an error message that I do not have the recovery partition on the SSD. This is just to make sure it's not a driver/software issue, although I am sure it isn't.

The original SSD was wiped as I was planning to use it as a secondary drive to store other information.

Can someone advise?

TIA!

[Directmedia4]

Does this still works with book 2 arm64

[pranavms13]

No. This is an image from Book2 Pro. I DO NOT recommend you to use it for arm64 varient 

[Directmedia4]

Thank u very much for saving me the stress 

[partlow]

I came across this:

https://www.reddit.com/r/GalaxyBook/comments/kd1t0t/windows_10_21277_arm64_iso_w_galaxy_book2_driver...

And mid way down there was a link for Windows 11 that work on my Book2

[Pinello_Belandi]

Hello everyone, do you know if there is an ISO image also for the Galaxy Book 3 Pro 14" i5-1340P 13th gen? thanks

[Pinello_Belandi]

It's me again, I solved the ISO problem by downloading Windows 11 from the Microsoft site. The problem comes when you install it on the Book 3 and start it because the Microsoft image does not contain the specific drivers for each model but only the generic ones and if you do not have the possibility of connecting the computer to the wired network (RJ45) the The installation hangs on the wireless network connection page. I overcame the problem by connecting my Galaxy Note 10+ smartphone to the Thunderbolt™ port configured as USB Tethering, thus completing the installation of Windows 11 complete with drivers for this model. One last thing the only working umput system is the USB mouse, so first of all connect the mouse to the USB port. bye

[Manish Sharma]

Hey Pranav,
I used this recovery image you shared and all restored but unfortunately no Recovery Partition created. 
Also Samsung Recovery application is not working it's crashing. When I open

it shows a popup as attached here . 
When I click OK it runs but after few seconds gets crashed.

[RUPAM1995]

is this recovery file work on NP750XED-KC3IN model?

[partlow]

The link I left is not for recovery, it windows image to install. No partition or anything after it gets done.

[Arik01234]

Hi @pranavms13  I am having a similar issue in my Galaxy book 2 pro 13.3 inch. Model No : NP930XED -KA3UK. It was functioning perfectly until I upgraded my SSD. After upgrading from a 256GB to a 1TB SSD and installing a fresh copy of Windows 11, the touchpad stopped working. My laptop has only one SSD slot, so I replaced the old SSD with the new one. Everything else works fine, but the touchpad does not. I tried installing drivers from the Samsung website, but it didn’t help. I have attempted several troubleshooting steps, but none have resolved the problem so far:

• The touchpad works fine in the BIOS, but not in Windows 11.

• I have uninstalled and updated the HID-compliant mouse multiple times without success.

• I have updated and installed all the Samsung software updates, but this hasn’t helped either.

Will your ISO can work in my case?