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Cannot start Firmware Update on Galaxy G9 Odyssey

(Topic created on: 17-01-2023 09:27 AM)
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Markus Mann
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Hi,

i have troubles starting a firmware update on my Monitor. Manual says to press the down key for five seconds, but nothing happens. Only the power LED will flash shortly after about 3-4 sec. No dialog is showing and no error. What am I doing wrong?

Model is LC49RG94SSRXZG

thx in advance,

Markus

 

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