Hi Folks,
I have owned my Samsung 970 PRO SSD for several years and it has been faultless. However, I recently updated to Samsung Magician 8.3.1 and noticed that when I select the Diagnostic Scan feature the software states that my drive is not supported. I am not saying that this has happened with the 8.3.1 update, just that I noticed it then.
Can someone please explain why Magician cannot perform diagnostics on my Samsung SSD?
System details are as follows:
PC Details
* ThinkPad E490 (Intel Core i7-8565U, 16GB RAM)
* Windows 11 Pro Version 24H2 (OS Build 26100.3915)
* Samsung 970 PRO 512GB
Samsung Magician 8.3.1
Drive Dashboard
* Drive Health: Good, 11.9 TB Written
Drive Details
* Drive Name: Samsung SSD 970 PRO 512GB
* Serial Number: S5JYNSON517275V (Genuine)
* Firmware: 1B2QEXP7 (Latest Version)
* Interface:
* PCIe Gen. 3. x 2
* PC Max: PCIe Gen. 3 x 4
* Drive Max: PCIe Gen. 3 x 4
* Slot Max: PCIe Gen. 3 x 2
* There is no reported compatibility issue
* Total Volume:
* Disk O (Total Capacity 476GB, 1 Volume)
* C: Local Disk (380GB) NTFS
Diagnostic Scan
* This drive is not supported
Performance Optimization
* TRIM Enabled
Over Provisioning
* OP Settings for C:
* Disk 0 | Total Capacity 476GB
* 100MB EFI System Partition
* 16MB Unsupported
* C: 380GB NTFS
* OP 47GB Unallocated (10%)
* 48GB Recovery Partition
Windows Device Manager
Disk Drives
* Samsung SSD 970 PRO 512GB
* Driver File Details:
* Provider: Microsoft Corporation
* File Version: 10.0.26100.1 (WinBuild 160101.0800)
Storage Controllers
* Samsung NVMe Controller
* General Tab
* This device is working properly
* Driver Tab
* Provider: Samsung Electronics Co. Ltd
* Driver Date: 21/01/2020
* Driver Version: 3.3.0.2003
Thank you in advance for your help.
Kind regards
Paddy
UK
