Hi.
What do you mean by " They have cut the max brightness ?" My monitor can still go at 70+ brightness.
I found this post because i think my monitor is also overheating, i have the 1016.1 firmware right now and my black screen problem is this :
I have 3 different monitors, the G7 in the middle, the other on each sides.
Google chrome ( without Hardware acceleration )on the left, discord (With Hardware acceleration) on the right.
I play a game and after a while when i alt tab or click on a other monitor my monitor would freeze and go black screen, i would still be able to hear discord vocal & youtube videos, but after 15s the discord app & game would crash and i would lose audio on google chrome audio for 1-3s
After all that, the monitor display came back. At first i thought it was my GPU, or PSU,RAM,CPU... or even motherboard that was faulty. Changed all that and i still have the same EXACT problem.
I have the same 3 TDR errors in my event viewer. So thought it was my display port cable, but i exchange the one from my left monitor to my G7 and the one from the G7 to my left monitor.
So with the DisplayPort cable switched i thought the first screen to go black would be the LEFT with the G7's display port cable, BUT i used the RIGHT monitor with Discord and the freeze still happen and the G7 turn black first like always.
So i searched on reddit and found some post about overheating G7 Odyssey, but the post are mostly 1 year old and my blackscreen aren't mostly non-recoverable, it just take 40s of black screen and discord + game crash with 3 TDR errors.
So i don't know if samsung did a weird restart of the monitor when it overheat, but my problem NEVER happen when i play a game, it only happen when i ALT TAB or CLICK other screen window. I would never black screen while playing ONLY
I play with
VRR OFF
Gsync ON
Brightness 75 ( lowered it to 65 to test because of your comment)
HDR OFF
Local dimming OFF
240Hz
For my setup imagine a table 190x90 o = monitors |o o ô| ^ = my pc
My pc is on blowing from the back to the left and my room temp aren't that cool... I'm playing with my door closed and it can get quite hot inside. This problem first happen in mid March, so the temp were already going up, but last summer i got 0 problem tho with the same setup.
So why i do think that's might be a heat problem ? This problem can happen twice in a VERY short time ( 30min) while playing alot and NOTHING in 1 week.
BUT i don't know why my blackscreen would happen differently that all of you, like i said, my black screen are CRASHING my apps and making WINDOWS TDR errors. When i read some of your reddit post, this isn't the case at all.
So maybe Samsung released a firmware that make the monitor restart when the heat is too much and the ALT tab/click on other monitor... is making the heat sensor doing a temp CHECK and so the heat is too high and the monitor restart making the graphic driver crash and restart
I have 2 of my friend that have this monitor but none of them have this problem, and they have 75 brightness too, but i might be the only one with the PC blowing HOT air on the monitor tho... I'm thinking of changing my setup or just have a better room cooling ( Like open the door more often lol )
But i would gladly hear you, or anyone with the same problem here, i knew this monitor was running hot, but this was still the LAST thing i searched to troubleshoot this problem, you need to understand that i change EVERY parts of my PC because i thought it was an hardware related problem... I might still change the Display port because i would need more length if i want to more farther my pc from the monitor
Sorry for the long post and my english isn't perfect ( French here )
