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Install a new SSD and resinstall windows but missing drivers

(Topic created on: 30-04-2024 01:20 PM)
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Benjipie
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Hi all :smiling-face:

I've installed a new SSD on my Book3 360, but when I reinstall Windows, it's missing loads of drivers (modem, touch screen, USB). I'm sure I'm doing something wrong. I get Windows to install from the Microsoft Windows download page (Create Windows 11 Installation Media). 

Can anyone point me in the right direction?

Thanks :smiling-face:

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5 REPLIES 5
Robin999
Samsung Members Star ★
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If you are still able to boot into Windows and navigate okay, then look here

https://www.samsung.com/us/support/answer/ANS00083923/
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Benjipie
Student
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Thanks for the reply Big Cheese, the issue I'm having is I can't get online either, no modem / wifi drivers. 

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Solution
Robin999
Samsung Members Star ★
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https://pcmanagement.biz.samsung.com/microsoft-tools-integration/windows/

Can you download to a USB stick and manually install each update.

When you install Windows, it already has native USB drivers embedded, so you should have access to USB.
Benjipie
Student
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It worked!! Thanks so much for your help!!

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Robin999
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You're welcome. Glad you got it sorted.
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